Take Orders from Anywhere with a Restaurant Answering Service

Take Orders from Anywhere with a Restaurant Call Center

A modern restaurant answering service built to take orders from multiple locations, all from one designated place.

LINGA Call Center Integrates Directly with Your POS

Add a Call Center with agents who can place orders directly into your point of sale system. Seamless integration of a professional call center for your business.

Leverage Phone Orders

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    Easy Setup

    Seamless connection between call center agents and your business.

  • ●

    Manage Calls

    Never let an important phone call go unanswered or unattended.

  • ●

    Happy Customers

    Let callers know that you value their time with a live operator, always.

Smart Routing

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    Fast and Accurate

    Callers will be routed to the most appropriate agent instantly.

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    Customized Routing

    Build a custom call sequence and route to specific departments.

  • ●

    Automated Settings

    Adjustable call settings to fit your specific business needs.

Analytics & Reports

  • ●

    Keep Track

    Quick answer and transfer, with fast access to call logs, reports, and data.

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    Reporting Tool

    Designed to keep critical information available and clearly displayed.

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    Analyze Patterns

    Keep track of calling patterns and never report another missed call.

CallCenter

Intelligent Routing Sends Orders Straight to the Kitchen

Seamless integration of call center support with LINGA for faster service and smart routing.

  • Full Integration with Loyalty Programs

    Works perfectly with reward programs to boost customer retention.

  • Smart Routing for Optimal Efficiency

    Directs callers to the nearest location for quicker support.

Support

Start the Conversation and Always Keep in Touch

Elevate customer service with high-volume, human-first phone support integration.

  • High Volume Capacity

    Handles large call volumes with instant, precise call routing.

  • Always Great Service

    Ensures consistent service, reducing lost sales and building loyalty.

Frequently Asked Questions

Can't able to find answers you're looking for?
Reach out to our customer support team.

LINGA Call Center is a helpful add on for merchants, where they can set up direct dispatch centers to allow incoming calls for orders that will answer the customers call, take the order information, place the order for the customer and then route it to the nearest location to them.

No, this is a software only product.

The call center can access real-time data from the POS and it allows call agents to assist customers with orders efficiently.

It integrates with Linga POS and allows a restaurant to centeralize it's phone orders, customer data, and marketing efforts, ensuring that the agents have the tools to provide fast, accurate, and personalized service.

Yes, Call center provides reporting for all orders that have been taken using the CC. Call center reports will show the employee who assisted, the orders taken for a specificed time period as well as what store the order was dispatched to (if under an Enterprise account).