Use Customer Feedback to Better Your Business

Use Customer Feedback to Elevate Your Business

Do you know what shoppers really think about your store? With LINGA Feedback, you can capture real-time insights from customers through simple, fast surveys and use that data to improve products, service, and overall shopping experiences.

Turn Shopper Insights into Lasting Improvements

The easiest way to understand your customers’ needs is to ask them. With LINGA Feedback, independent retailers can gather valuable input instantly and turn it into actionable steps that improve satisfaction and loyalty.

Real-Time Insights

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    Direct Shopper Feedback

    Collect opinions at the point of purchase.

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    Instant Data Access

    See results in real time to act quickly.

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    Continuous Improvement

    Use insights to refine products and services.

Easy to Use

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    Quick Survey Setup

    Create surveys in seconds with simple tools.

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    User-Friendly Design

    Shoppers can answer questions with no confusion.

Smarter Decisions

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    Brand Awareness Tracking

    Measure how customers perceive your store.

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    Future Planning

    Test new ideas or promotions with live shopper input.

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    Growth Opportunities

    Identify what motivates first-time visitors to return.

Customer Needs

Understand Customer Needs

Shoppers share what they like, dislike, and expect, giving you clarity on where to focus improvements.

  • Customer Surveys

    Simple surveys gather direct shopper opinions at checkout.

  • Real-Time Results

    View live responses and spot trends immediately.

Data

Adapt Quickly with Data

Instant results allow you to test changes, adjust product mix, or refine service strategies without delay.

  • Product & Service Testing

    Try new promotions or layouts and measure customer response instantly.

  • Operational Insights

    Identify bottlenecks in the shopping experience based on customer feedback.

Loyalty

Encourage Loyalty with Engagement

Asking for opinions shows customers that their voice matters, building trust and loyalty in return.

  • Loyalty Connection

    Show shoppers their opinion matters and earn repeat visits.

  • Growth Direction

    Use insights to plan smarter product assortments and services.

Frequently Asked Questions

Can't able to find answers you're looking for?
Reach out to our customer support team.

Cloud-based systems provide remote access to your system as well as management reports from your smart phone or anywhere in the world with internet access. This enables real-time monitoring, seamless updates, and better data security while reducing hardware costs and maintenance needs.

LINGA POS is designed to serve a wide range of businesses including restaurants, retail stores, cafes, bars, food trucks, and cloud kitchens. Our flexible system can be customized to meet the specific needs of your business type and size.

LINGA POS employs enterprise-grade security measures including end-to-end encryption, secure data centers, and regular backups. Your data is protected by multiple layers of security, and we comply with all relevant data protection regulations.

LINGA POS includes offline functionality that allows you to continue processing transactions even during internet outages. Once the connection is restored, all data automatically syncs with the cloud, ensuring no information is lost.

Yes, you can access your POS data from any device with an internet connection. This makes it easy to manage multiple locations, check reports, and make updates from anywhere in the world.

We provide 24/7 technical support through multiple channels including phone, email, and chat. Our support team is highly trained and can assist with everything from setup to troubleshooting.